Well... everything we is do is custom made for you! Handcrafted in our Marshfield, MO studio.
Here are a few details to keep in mind -
-All products have a 12 unit minimum order.
- Lead Times - we are pretty efficient, but everything we make is custom (and made in our USA facilities) so please allow 3-4 weeks for normal lead time.
- Samples - you bet! Just keep in mind all merchandise is billable upon shipping. Samples are billed at 50 piece quantity prices. They may be returned with factory authorization. Credit for product will be issued upon receipt of the sample in the factory. Freight, inbound and outbound, is the customer’s responsibility.
- Rush Orders - there is no charge for rush orders; however orders involving overtime will be subject to additional charges (and remember we are making our handcrafted merchandise especially for you).
- Imprint Die Rush - Orders requiring a rush on the die to meet the delivery deadline will be charged $35.
- Over/Under Runs - We will make every effort to ship the exact quantities ordered. We reserve the right to ship 5% over or under and invoice accordingly.
- Blind debossing or foil stamping.
- Foil colors: Gold, Silver, Black
First Imprint Location
All catalog prices include one imprint location. Personalization is charged separately.
Additional Location Imprint
Run charge of $60per imprint
up to 3 x 2″ $82 (g)
up to 4 x 3″ $102 (g)
above 4 x 3″ call factory for quote
- Drop Shipments - Add $10 per shipment after first address plus freight charges.
- Shipping - Unless otherwise requested we ship all orders FedEx ground. We can use your UPS account if you prefer.
- We accept camera ready black and white hard copy artwork, or Vector artwork including Adobe Illustrator (AI, EPS, PDF) files version 10 or lower.
- NO jpeg or bmp files
- email artwork to:
Artwork corrected by the factory will be charged $50per hour 1 hour minimum.
- Cancellations - All orders are considered firm and cannot be cancelled or returned except when authorized by the factory. All cancellations must be in writing and received by Henderson Leather.
- Gift Boxes - All stock items can be individually packed in a two piece white foil gift box for a minimal charge. Please inquire when placing your order. Custom products may ship in polybags due to no in stock boxes.
Faxed or emailed at no charge
Logo die charge, item price, $35 set-up fee, plus freight invoiced at time of shipment.
-Returns - Non imprinted and random samples are returnable with authorization from the factory. Sample proofs and custom samples are not returnable.